Who we are

Uganda moves. We make it faster.

Twala Express is a logistics platform built specifically for how business works in Uganda - chaotic roads, last-minute orders, and all. We turn that chaos into same-day delivery people can actually rely on.

Our story

Built out of frustration.
Refined by thousands of deliveries.

Twala Express team

Twala Express started in Kampala when our founders kept running into the same problem: getting something from one side of the city to the other was unreliable, opaque, and slow. No tracking. No accountability. Just hope. We built the platform we wished existed.

Today, Twala Express handles five types of logistics - product delivery, package drop-offs, property shifting, real-time tracked parcels, and vendor storefronts - all through a single platform connecting clients, vendors, and riders across Kampala, Wakiso, Mukono, and Entebbe.

Vetted ridersSame-day delivery3-sided platform4 cities

Why Twala

Not just another courier.

A platform, not a middleman

Vendors list directly. Clients order directly. Riders accept directly. No call centres, no manual dispatch, no human bottleneck in the middle.

Five services in one account

Product deliveries, package drop-offs, property shifts, vendor storefronts - most platforms do one. We do all five, and they share the same rider network.

Built for Uganda specifically

We didn't copy a Western logistics model and paste it here. Twala Express was designed around how Kampala actually works - the roads, the informal commerce, the pace.

What we stand for

Three things we never compromise on.

Speed as a standard

Same-day delivery isn't our premium tier - it's our baseline. We've built our operations and rider incentives around making fast the default.

Accountability Per Step

Every order is tracked. Every rider is vetted. Every delivery has a paper trail. If something goes wrong, we know exactly where and why.

Economic inclusion

Every rider on our platform is a micro-entrepreneur. We're not just moving packages - we're creating income for hundreds of young Ugandans on their own terms.

Join what's being built.

Whether you're a vendor who needs reach, a client who needs speed, or a rider who wants to earn - there's a place for you on Twala Express.